Refund policy

REFUND POLICY

We want you to be happy with your purchase. If something isn't right, here's how we can help.

Returns

You have 30 days from the delivery date to request a return. To be eligible, items must be unused, in their original packaging, and in the same condition you received them.

How to Start a Return

Contact our support team with your order number and the reason for your return. We'll provide instructions on how and where to send your package.

Refunds

Once we receive and inspect your return, we'll notify you of the approval status. If approved, your refund will be processed to your original payment method within 5-10 business days.

Non-Returnable Items

Certain items cannot be returned, including:

• Perishable goods
• Personal care items that have been opened
• Gift cards
• Sale items marked as final sale

Damaged or Defective Items

If your item arrives damaged or defective, contact us within 7 days of delivery with photos of the issue, and we'll arrange a replacement or refund at no extra cost to you.

Exchanges

The fastest way to get the item you want is to return the original item and place a new order once your return is accepted.

Questions?

Reach out to our support team — we're here to make this as easy as possible.